Many of our customers have the the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here is a list of the most common questions and answers provided for customers.
At Salesforce, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128-bit encryption technology to protect your online information.
These terms of use set forth the basis on which you are permitted to access and use this website, salesforce.com/products/commerce-cloud
We want you to be entirely happy with your purchase from us. If you are unhappy with the goods in any way please contact our Customer Service Team at customerservice@salesforce.com or call 1 (800) 555 0199 as soon as possible. Please note that calls to 1 (800) 555 0199 that are not made from a US landline may be subject to a charge. If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund.
Opening an account is easy. You may create an account at any time by clicking the "My Account" hyperlink in the header or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order.
When you are ready to complete your purchase, simply go to Checkout and follow these steps to place your order:
Your email address serves as a convenient way to receive important information about your order and serves as your Salesforce account identification. Your account stores information such as order history and your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information.
Payment for all goods must be made by credit or debit card. We accept payment with: Visa, MasterCard, American Express and Discover.
At Salesforce, we respect the privacy of our customers and the visitors to our website. This statement describes the current information gathering, sharing and privacy practices for our website, wwwwww.salesforce.com/products/commerce-cloud.com